Emotional Intelligence
About the Course
As an individual, is it possible for you to recognize the emotions you are feeling? Is it possible for you to manage those feelings without allowing them to wash you out? Is it possible for you to motivate yourself to get jobs done? Are you able to sense the emotions of others and respond successfully?
If your answers are “YES” to these questions, probably, you have developed the pivotal skills that form the cornerstone of emotional intelligence. Research and life experience have proven that IQ (Intelligence Quotient) can only take us to a level. It is EQ (also known as Emotional Intelligence) that ultimately helps towards success and happiness.
Course Objectives
- Understand self, manage personal emotions, emotions in others, answer to those emotions
- To gain an awareness into the knowledge, need, purpose, use of Emotional Intelligence
- Understand the outcome of behavior and considering measures before taking decisions
- Improve one’s interpersonal, intra-personal skills
- Being flexible, manage own moods and stress.
- Understand how emotions shape who we are, our relations with others, improve relationships.
- Understand how to use EI as a tool to success.
Course Outline
- Orientation and Functions of Human Brain
- Understanding the role of emotions in day to day life
- Impact emotions have on individuals and their work ability
- Emotional Intelligence: Need, awareness, purpose, benefits of Emotional Intelligence
- Four clusters of Emotional Intelligence
- The core skills of Emotional Intelligence
- Emotional Intelligence and Personal Relationships
- Emotional Intelligence in the Workplace
- Improving your Emotional Intelligence
All these topics involve interactive sessions, activities, exercises and self-exploration by learners.
15 hours
For individuals who want to understand the role of emotions, better manage their own emotions, improve their strengths, skills, how emotions impact on people and how we choose our behavior.
The training is also ideal as part of a team development program, for supervisors and managers who wish to graduate as leaders.